Technology plays an integral role in the recognition experience and is central to TharpeRobbins solutions for clients. TharpeRobbins’ proprietary Pinnacle technology platform drives end user experience from gathering initial engagement of employees, to placing an order, to providing survey feedback .
Technical capabilities and services are delivered through Software-as-a-Service (SaaS), which requires only a standard web browser to utilize. The Pinnacle technology platform provides state-of-the-art functionality, including:
- Automated client HRIS and CRM integration
- 128-bit SSL encryption throughout the platform
- Event-orchestration management
- Simultaneous administration of event, point and certificate-based programs
With clients ranging from Fortune 100 companies to small firms, specific solutions have been developed under the Pinnacle technology umbrella to meet all needs.
The dedicated, in-house technology staff brings years of recognition experience, resulting in solutions which are rich, innovative, and flexible, yet simple and rewarding for employees and administrators. The Pinnacle technology platform is continually being enhanced with ongoing investment in best-in-class technologies.
“Awesome! TharpeRobbins has the privilege to be the first external system we successfully tested and interfaced with Oracle HR.”
- Gartner, Inc.
TharpeRobbins’ Pinnacle technology capabilities include:
- Unique, client-branded experience without custom coding
- Multi-faceted data security and privacy based on 128-bit SSL encryption
- Comprehensive, secure, online reporting with controlled access
- Easier administration and tracking and real time integration with client HRIS and CRM systems
- Flexible, automated event workflow sequencing
- Active budget enforcement and management, cross-program redemption and tax management
- Redemption model patterned after the best online retail sites
- SAS 70 Type II certified data center
