As part of the OMNI Award Solution, TEAMS (TharpeRobbins Employee Award Management System) literally takes employee recognition administrative work off your desk! A dedicated Account Manager is assigned to your organization to oversee program implementation, administration and ongoing program management. Recipients receive 24/7 live support from our U.S.-based Call Center. Key features of TEAMS services include:

Program Set-up

  • Experienced Set-up Specialists
  • Systematic Implementation Process
  • Secure Data Management
  • Flexible Data Formatting
  • Program Event Schedule Management

Communications

  • Personalized Solicitation Materials
  • Email Notification Options (Recipient and Manager)
  • eCard Services
  • Electronic Award Confirmations
  • Non-Responder Follow-up (Postcard or Email)

Support

  • 24/7 Live Operator Recipient Support
  • Easy Online Web Reporting (Data-on-Demand)
    • Award Tracking
    • Detailed Recipient Event History
    • Multiple Report Options
    • Program Summary Statistics
    • Award Selection Preview
    • Manager Training Tools
  • Survey Services
  • Configurable Invoice, Packing Slip & Label Formats