1001 Ways to Reward Employees

By Bob Nelson and Kenneth Blanchard

Whether you manage a department, oversee a division, lead a company, or run a family business with just one employee there’s an essential principle to follow that’s too often overlooked: What most motivates the people who work for you is recognition.

Break All the Rules

By Marcus Buckingham and Curt Coffman

Marcus Buckingham and Curt Coffman expose the fallacies of standard management thinking in First, Break All the Rules: What the World’s Greatest Managers Do Differently. In seven chapters, the two consultants for the Gallup Organization debunk some dearly held notions about management, such as “treat people as you like to be treated”; “people are capable of almost anything”; and “a manager’s role is diminishing in today’s economy.” “Great managers are revolutionaries,” the authors write. “This book will take you inside the minds of these managers to explain why they have toppled conventional wisdom and reveal the new truths they have forged in its place.”

Giving – The Real Recognition Way

By Roy Saunderson

Employee recognition is an important strategy in retaining today’s shrinking workforce and in building positive relationships between people leaders and their employees, which is why this book by recognition expert Roy Saunderson is an essential tool to enhancing your recognition giving skills. Drawing on his consulting and training experiences as President and founder of the Recognition Management Institute, the author effectively reminds us of the importance of giving what he calls Real Recognition. Using short and practical chapters Saunderson covers the principles of how to give Real Recognition, tips for managers and employers to apply, and typical mistakes to avoid. Saunderson’s warmth and down to earth style allows him to share everyday stories along with social science research in a way that makes you want to give the people around you the recognition they deserve.

How to Measure Training Results

By Jack Phillips and Ron Stone

How to Measure Training Results presents practical tools for collecting and measuring six types of data critical to an overall evaluatin of training. This timely resource:

• Includes dozens of reproducible tools and processes for training evaluation
• Shows how to measure both financial and intangible/non-financial results

Loyalty Unplugged: How to Get, Keep & Grow All Four Generations

By Adwoa Buahene and Giselle Kovary

Loyalty Unplugged clarifies how to get, keep, and grow your human capital by responding to the identities of different generations in the workplace. The book outlines what your organization must do to build an engaged workforce. It shows leaders how to demonstrate the characteristics of organizational engagement.

Make Their Day! Employee Recognition That Works

By Cindy Ventrice

Author and management consultant Cindy Ventrice demonstrates that to be effective, recognition must be built directly into the work and workplace, directed at specifics, and tied to performance. Written from the employees’ viewpoint, this book explains why good working relationships form the core of effective workplace recognition. The author then offers specific, low-cost recognition programs that have been effective in improving morale and productivity at leading companies like FedEx Freight, Cisco Systems, and Wells Fargo Bank.

Measuring Return on Investment

By Jack Phillips

Part of the In Action series. Presents 17 case studies from such companies as LensCrafters, Nynex and Texas Instruments. Aimed at HRD professionals who want to determine the value of training programs and how the programs contribute to an organization’s goals. Includes a matrix of the cases, the industry, the HRD program and the target audience.

Zapp! The Lightning of Empowerment: How to Improve Productivity, Quality, and Employee Satisfaction

By Jeff Cox (Contributor), William C. Byham (Preface)

A contemporary fable that shows how empowering people–zapping them–builds strong, enthusiastic employees and organizations dedicated to improving quality, sales, and productivity.